State Farm® Insurance Agent Tawanda Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
asia cherry
January 22, 2026
5
out of
5
rating by asia cherry
"I've been a satisfied customer since 2015. The staff are very knowledgeable,polite, patient, and consistent. They go above and beyond to ensure the client needs are met and satisfied. I would greatly recommend their services to anyone looking to purchase insurance. Big shout out to Rep Kelis for your patience and following through in securing a policy for me ;) StateFarm Jersey City Tawanda Jackson."
We responded:
"Thanks Asia!!!Thank you so much for your kind words and positive review! At Tawanda Jackson Insurance Agency Inc., we strive to provide exceptional service and support to all our clients. We're thrilled to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust and business!"
John Battikha
January 22, 2026
5
out of
5
rating by John Battikha
"Very cheap plans, and very helpful staff, shout out to Kelis!"
Bernard1 Mills
January 19, 2026
5
out of
5
rating by Bernard1 Mills
"Thank God I finally got a decent ins plan from State Farm insurance company on west side Ave in Jersey City after encounting ridiculous rates from other ins companies i also was able to get a good rental ins plan, everyone one was polite and knowledgeable and a special thanks to my agent that took great care of me. thank you Tawand Jackson and your wonderful staff."
We responded:
"Hi Bernard, Thank you so much for your wonderful review! Kelis Lamb enjoyed working with you! We’re thrilled to hear about your positive experience and truly appreciate your kind words. Your feedback means a lot to us and motivates our team to keep delivering the best service possible. Looking forward to serving you again soon!"
Jean Abrigo
January 9, 2026
5
out of
5
rating by Jean Abrigo
"Hi Tawanda this is Jean Abrigo . I want to sincerely thank Joseph Calabrese for his exceptional service. He was extremely knowledgeable, kind and accomodating while helping me with my car insurance policy, and he explained everything in a way that was easy to understand . Joseph went above and beyond and he is truly a valuable asset to State Farm."
We responded:
"Hi Jean! You're very welcome! Thank you so much for your kind review and for being such a loyal customer. We’ve had the pleasure of serving you and your family for over 15 years, and we’re excited to continue providing you with top-notch, quality service for many more to come!"
Derron Job
December 30, 2025
5
out of
5
rating by Derron Job
"Today I had an amazing interaction with Joseph Calabrese, he’s extremely knowledgeable and super helpful giving a clear understanding of my insurance policy and all the features I could take advantage of. Best customer service experience…very refreshing"
We responded:
"Hello Derron, thank you for reviewing our State Farm office and for being a valued customer for over 5 years! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Chris Cherin
December 23, 2025
5
out of
5
rating by Chris Cherin
"Joseph is a rockstar. He made my life so much easier with his help. I love working with State Farm and will remain loyal always!"
We responded:
"Hello Chris, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Paula Simmons
December 15, 2025
4
out of
5
rating by Paula Simmons
"Today I got a quote from Joe, he was very knowledgeable about the policy for car insurance and what I needed."
We responded:
"Hello Paula, Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
M. Jackson
December 15, 2025
5
out of
5
rating by M. Jackson
"They really care about my Uncle, their client. He's ill and they consistently ask about his health and they're very patient and understanding. #realcompassion"
We responded:
"Thank you very much for your kind words! We appreciate you and your family!! "
Crystal Oliver
November 20, 2025
5
out of
5
rating by Crystal Oliver
"Micheal is a great service representative very informative patient and helpful. Thank you."
We responded:
"Hello Crystal, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Sahni
November 18, 2025
5
out of
5
rating by Sahni
"Amazing service! They made everything simple and stress-free. Customer service was quick, efficient, and very supportive. Highly recommend for all your insurance needs."
We responded:
"Hello Sahni, thank you so much for your wonderful feedback! We're thrilled to hear that our team made the process simple and stress-free for you. Providing quick and efficient customer service is very important to us, and we're glad it made a positive difference. We appreciate your support and look forward to serving you again!"
stephanie williams
November 17, 2025
5
out of
5
rating by stephanie williams
"Every since the first day I walked in this off Ms. Jackson and her staff has always been so helpful with all my insurance needs. She will answer all questions and concerns you have with your policies. I am definitely a satisfied customer"
We responded:
"Hello Stephanie! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Barbara Holder
November 17, 2025
5
out of
5
rating by Barbara Holder
"Joe was great with explaining my policy and making changes that I need."
We responded:
"Hello Barbara, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Gloria E Lloyd
November 17, 2025
5
out of
5
rating by Gloria E Lloyd
"Michael, the producer at Tawanda Jackson Agency, is very pleasant, knowledgeable and professional in his interaction with clients. Any questions that you may have, he answers completely and with a smile. Michael is efficient and follows up on any inquiry. He is the best!"
We responded:
"Thank you so much for your wonderful review! Your kind words truly made our day and helped bring a smile to the faces of everyone in the office this Monday. We're delighted to hear about your positive experience and look forward to continuing to serve you with the same care and attention. Have a fantastic week!"
Jake Marshall
November 13, 2025
5
out of
5
rating by Jake Marshall
"Been a pleasure to deal with, including helping me with options regarding transferring insurance when I moved"
We responded:
"Thank you so much for your fantastic 5-star review! We truly appreciate your support and are grateful to have you as a customer. It means a lot to us, and we look forward to continuing to serve you!"
Meek Milli
October 23, 2025
5
out of
5
rating by Meek Milli
"Customer service always a 10/10. Gets right down to business!"
We responded:
"Thank you so much for your 100% positive feedback! We’re thrilled to hear that you had a great experience with us. Serving our community with dedication and care is our top priority, and your support means the world. We look forward to continuing to help you plan confidently for the future!"
Lisa Evans
October 22, 2025
5
out of
5
rating by Lisa Evans
"They were really helpful and easy to work with. Got me good coverage for a fair price and explained everything in a way I could understand. Anytime I had a question, they answered fast and made the whole process simple. I’d definitely recommend them to anyone needing car insurance."
We responded:
"Thank you for your wonderful review! We’re proud to serve our community and support individuals like you who are dedicated to planning for a secure future. It’s our mission to provide reliable and compassionate service to help families protect what matters most. We appreciate your trust and look forward to continuing to serve you and our community!"
Niqua
October 22, 2025
5
out of
5
rating by Niqua
"I’ve been working with Tawanda and her team for over 12 years now. Their policy customization and elite customer service had my father and I hooked from the start! This team is extremely personable, informative, and reliable, no matter how far I move Tawanda and her team will always be the team working on our life insurance policy. Shann"
We responded:
"Thank you so much for your thoughtful review! We’re proud to support responsible, forward-thinking individuals like you who prioritize both living fully today and securing a strong future for their loved ones. Your commitment to planning ahead with life insurance is truly inspiring, and we’re honored to be part of your journey. If you ever need anything or have questions, we’re here to help!"
Hemant Verma
October 14, 2025
5
out of
5
rating by Hemant Verma
"Tawanda office has always been very helpful with all my queries. Loved the experience!"
We responded:
"Hello Hemant, thank you for taking the time to share your experience!"
Anisha Arora
September 29, 2025
5
out of
5
rating by Anisha Arora
"Kellis and Michael are both prompt, amazing and very informative. They have always attended to my time-sensitive requests and handled all the paperwork on my behalf seamlessly coordinating with loan approvers. I highly recommend them."
We responded:
"Hello Anisha, we appreciate servicing your insurance needs! Thank you for the positive review. "
Aung Ye Naing
September 28, 2025
5
out of
5
rating by Aung Ye Naing
"I have been a customer with Tawana Jackson Statefarm insurance for many years. I have always gotten the best rate with Tawana Jackson's agency, and the customer service is top notch. Highly recommended to anyone looking for insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Luis Colon
August 18, 2025
5
out of
5
rating by Luis Colon
"Very professional kind."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!"
Taylor Moore
July 14, 2025
5
out of
5
rating by Taylor Moore
"I was having issues with the state farm online platform and I called in to Tawanda’s office and the service was 10/10. I was able to get my renters insurance very quickly and efficiently."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that my team were able to assist you quickly and efficiently with your renters insurance. Providing excellent service is our top priority, and your feedback means a lot to us! If you ever need anything else, please don't hesitate to reach out."
Mamdouh Mounir
July 8, 2025
5
out of
5
rating by Mamdouh Mounir
"I’ve been working with Mike and Kelis for my home and auto insurance, and I couldn’t be happier with the experience. From the very beginning, they were patient, knowledgeable, and genuinely committed to finding the best coverage for my needs and budget. They explained everything clearly, answered all my questions (no matter how small!), and made sure I understood exactly what I was getting. Their responsiveness is top-notch — whenever I call or email, they get back to me right away. Not only did they help me save money by bundling my policies, but they also gave me great advice on additional discounts and coverage options I hadn’t considered before. It’s clear they care about their clients and take pride in their work. I highly recommend Mike and Kelis to anyone looking for honest, reliable, and friendly insurance agents. They make the whole process easy and stress-free! Thank you both for your outstanding service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Jackie Lenner
July 1, 2025
5
out of
5
rating by Jackie Lenner
"I have been a customer at this agency for over 20 years, and I have only had good experiences. Tawanda and her team make you feel comfortable with understanding the craziness of car insurance. Always helpful and very friendly, I never feel bad asking a million questions because they always go above and beyond to help me understand what I'm dealing with. Again best agency ever!!!"
We responded:
"Your message truly warms my heart! It’s always such a pleasure chatting with you, and I really appreciate you taking the time to leave a positive review. If there’s ever anything we can do to serve you better, please don’t hesitate to let me know. Thanks again and have a wonderful week!"
L F
June 17, 2025
5
out of
5
rating by L F
"If you are looking for Insurance “ STOP” Don’t keep looking you have found the BEST OF THE BEST. I have been with Statefarm Twanda Jackson for years. I HAVE BEEN BLESSED. The agent are exception always have an answer to any questions. They will go beyond to make sure we customers are satisfied. Kelise and Michael Stay after hours just to make sure I had coverage for my new vehicle. Twanda Jackson has the BEST TEAM they are all an asset to her location and company STATE FARM . Thank you guys for all your help."
We responded:
"Thank you! Thank you! Thank you! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! You are always a pleasure. "