State Farm® Insurance Agent Tawanda Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ellen Cleghorne
July 31, 2026
"Well I’m happy to leave a five star review for the entire team. I’m not related to anyone in this office and they have been my insurance agents since January. Time flies. I found an ad for the agency on a paper flyer and I gave them a call. I ended the call by purchasing a policy. A member of the staff came over to my home to complete the paperwork and the rest is history. Whenever I want to make changes they are always able to patient to address any concerns. I recommend this agency."
"Hello Ellen, thank you so much for your wonderful 5-star review! We’re truly grateful to have had the chance to assist you since January, and we love hearing how smoothly the process has been for you - from finding our flyer, to the appointment at your home, to continuing support whenever you need to make changes.
I'll be sure to share your kind words with the entire team. Thank you for recommending us and choosing us for your life insurance needs!
Congratulations on the upcoming wedding! :)"
Amira Moustafa
July 24, 2026
"I’ve done my car insurance here every year and it’s been no problem. The people helping are great and very nice. Today Kelis helped and she was super sweet and helped me renew my car insurance."
"Hello Amira, thank you for being a valued customer!"
Tasha James
July 23, 2026
"I recently contacted this State Farm agency for assistance with my insurance needs, and I had a wonderful experience. From the beginning, Kelis was professional, welcoming, and extremely helpful. She took the time to answer all of my questions, explain my options clearly, and make sure I understood the information before making any decisions.
I especially appreciated how knowledgeable she was and how she explained the differences between various insurance policies in a way that was easy to understand. She provided valuable guidance and made the entire process feel simple and stress-free.
Kelis went above and beyond to provide excellent customer service. Her patience, professionalism, and willingness to help truly stood out. I would highly recommend this State Farm agency to anyone looking for an agent who is trustworthy, informative, and genuinely cares about helping clients find the right coverage."
"Hi Tasha! We’re hoping to earn your business. Thank you so much for your positive review—please let us know if there’s anything else we can do to provide you with exceptional service."
Altece Smith
July 23, 2026
"KELIS! Your customer service is absolutely top tier! Your quick responses, patience, kindness, and willingness to help without hesitation made this such an amazing experience.
Because of you, I now have my 3M life insurance policy! You were professional, welcoming, and made me feel completely at ease. You answered every question and addressed every concern, making the entire process of setting up my life insurance policy so simple and stress-free.
I was in and out in just 20 minutes! Kelis, you're truly awesome, and I can't thank you enough for providing such outstanding service. You are a true asset to your team, and I sincerely appreciate everything you did for me. Thank you again!
This version is ready to post. If you'd like, I can also make it sound even more heartfelt, more professional, or more like a five-star review.... this is Solange btw I was using my brothers computer but you were speaking with me again I Thank you"
"Hello Altece, thank you so much for your wonderful review! We truly appreciate your trust and are grateful to have helped you get started with all three life insurance policies.
Our mission is simple: to serve families and help them build long-term wealth and security through the right life insurance coverage. We’re proud to know you felt supported along the way—and we’ll be here for you anytime you need help reviewing or making adjustments in the future.
Thanks again for choosing us!"
Malta Rios
July 23, 2026
"I had a great experience with this State Farm agency. I called to inquire about renters insurance and also asked about life insurance options. I spoke with Kelis, who was extremely knowledgeable, patient, and helpful throughout the entire conversation. She took the time to explain my coverage options, answered all of my questions, and provided the information I needed to make an informed decision without making me feel pressured.
One thing I especially appreciated was that Kelis explained the differences between whole life insurance and term life insurance in a way that was easy to understand. That information was incredibly helpful and gave me a much better understanding of which option may be the best fit for my needs.
After comparing rates with other insurance companies, I found that State Farm offered much more reasonable pricing. Based on both the excellent customer service and the affordability, I believe I'll be moving forward with State Farm for my insurance needs.
I truly appreciate Kelis's professionalism, patience, and kindness. I highly recommend this agency to anyone looking for insurance and wanting honest, knowledgeable guidance throughout the process."
"Hello Malta, thank you for the great review and for trusting us with your auto and life insurance quotes! We’re excited you were able to get options that fit your needs.
And we’re also glad you mentioned Kelis—she’ll be thrilled to hear your kind words! If you have any questions, we’re here to help you every step of the way."
Nicole West
July 23, 2026
"Excellent agency & agent!"
"Thank you, Nicole! We appreciate you taking the time to make a positive review. "
D Jackson
July 7, 2026
"Number one in everything
Customer care 1
Great staff 1
Knowledgeable about the business 1
Helpful 1"
"Thank you so much for your wonderful review, D. Jackson!
We truly appreciate your loyalty and the trust you’ve shown since you became a customer with us in June 2008—right from the beginning of this agency journey that started in January 2008. We’re grateful you’ve allowed us to service your auto insurance, home insurance, and life insurance.
It’s always a pleasure hearing your interesting stories, and we’re proud to count you as one of our valued customers. Thank you again for the kind words!"
mame henriette ndao
July 6, 2026
"Very"
"Hello Mame, thank you for sharing your positive experience. I appreciate servicing your insurance and financial needs."
Carly Stello
June 11, 2026
"Super responsive and always easy to work with! I spoke with Michael today and he was knowledgeable and very helpful in getting me a new contract."
"Hello Carly, thank you so much for the wonderful review! We’re thrilled to hear that Michael was knowledgeable and able to help you easily get your new policy. We truly appreciate you choosing us, and we look forward to working with you again!"
Alex Lackovic
June 4, 2026
"First time getting renters insurance for my new apartment in Jersey City. Michael made the process so easy and was so quick to have everything sent over to me so I could submit to my landlord!"
"Hi Alex, thank you so much for your review! We’re happy to hear your first renters insurance experience was smooth and easy. Michael will be thrilled to know he made the process quick and convenient so you could submit everything to your landlord right away.
If you have any questions as you get settled in, we’re always here to help. Thanks again for choosing us!"
deborah robinson
June 2, 2026
"Awesome experience! These ladies came through for me when I needed help the most! Highly recommended!👍🏿👍🏿❤️❤️"
"Hello Deborah, thank you for your positive review! We truly enjoyed your bubbly personality and look forward to helping with your insurance and financial needs."
Anthony Reed
May 29, 2026
"Best service always answers & gives best quotes fast !"
"Hello Anthony, thank you for leaving a positive review! "
Justina Moore
May 27, 2026
"Joseph C. was informative, polite, and thoroughly precise with the quote he shared for consideration with State Farm. He collected all the necessary data points - producing a respectable rate. I look forward to working with him and the State Farm team in the future. Thanks again, Joseph!"
"Hello Justina, thank you so much for your wonderful review! We’re thrilled to hear that Joseph C. was informative, polite, and thorough throughout the process, and that the quote he provided was a great fit. We truly appreciate your trust and look forward to supporting you with the State Farm team in the future. Thanks again!"
Emmel Torres
May 20, 2026
"I just want to commend Kelis Lamb for an excellent service rendered to me about my car insurance. Thank you very much for all the help."
"Hello Emmel, thank you for your positive review. We appreciate servicing your insurance needs!"
Guy Richard Mokoko
May 5, 2026
"I am satisfied"
"Thank you Guy!! We appreciate you and appreciate servicing your insurance needs."
Abdou Malik
April 29, 2026
"Kelis was a great help"
"Hello Abdou, we appreciate servicing your insurance needs! Thank you for being a valued customer."
Galo Puya
April 29, 2026
"Good service,, excellent customer service and well informed and knowledgeable and professional staff.. Good job and team work. Thanks for everything"
"Hello Galo, thank you for taking the time to leave us a review! We appreciate servicing your insurance needs."
Ursula Woodards
April 16, 2026
"I received AMAZING customer service signing up for new auto insurance."
"Thank you so much, Ursula, for taking the time to leave such a positive review! The team and I truly strive to give everyone the kind of experience you described, and hearing your kind words really keeps us motivated throughout the day. Please don’t hesitate to reach out if you ever need anything—we’re always here to help with your insurance needs and truly appreciate the opportunity to serve you!"
Talia Williams
April 7, 2026
"INCREDIBLE EXPERIENCE WITH KELIS! I randomly passed by the office and was greeted by Kelis who was so professional and kind and made me feel welcome. She answered all of my questions/concerns and made the entire process of setting up my life insurance policy SO easy! I was in and out within 20 mins.. Kelis, you’re awesome!! Can’t thank you enough."
"Hello Talia, thank you so much for your wonderful review! We're thrilled to hear that Kelis made such a positive impression and made the whole process smooth and easy for you. She truly cares about making everyone feel welcome and supported, especially with life insurance. Thanks again for choosing us, and if you ever have any more questions or needs, we’re always here for you!"
Willie Hillman
April 6, 2026
"Good service"
"Thank you Willie!!! We appreciate servicing your insurance needs!!"
Jason
April 1, 2026
"I’ve used this brokerage for my rental policy for 6 years. Great team!"
"Hello Jason, we appreciate your loyalty and your positive review! "
Scott Edwards
April 1, 2026
"Always kind and helpful customer service."
"Hello Scott, thank you so much for taking the time to leave such a positive review! Your feedback really means a lot to us. We truly appreciate the opportunity to have served you and your family over the years. Please keep sharing your thoughts with us—we love hearing from you!"
Alexander cedano
March 31, 2026
"Excelent service from Valerie and Kelis"
"Hello Alexander, thank you so much for your kind words! We're thrilled to hear that Valerie and Kelis provided you with excellent service. Thank you for allowing us the opportunity to serve your insurance needs. "
Johnnie Jordan
March 30, 2026
"State farm always been the best...Tawanda jackson office makes sure you leave with a smile on your face and the best coverage...."
"Hello Johnnie, thank you so much for your kind words and for being a valued customer since 2009! We're happy to hear that your experience with Tawanda Jackson Insurance Agency Inc. consistently leaves you with a smile and the best coverage. Your trust means the world to us, and we look forward to continuing to serve you for many years to come."
Josemely Colon
March 25, 2026
"Súper amables y profesionales. Siempre que llamo pido a Valerie, ella es genial!"
"Hello Josemely, thank you so much for your kind words! We're delighted to hear that Valerie has been consistently friendly and professional. She truly appreciates your loyalty and looks forward to assisting you whenever you call. If you ever need anything, don’t hesitate to reach out!
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